Terms of delivery

Nationwide delivery via Aramex

MFF ensures the delivery of the ordered products through the logistics department of one of the world's leading operators, Aramex. This involves arranging the delivery of parcels from the company's warehouses to the delivery address provided by the customer.

Aramex offers a fast delivery service to more than 500 destinations across Morocco. Shipments are picked up and delivered within 24 hours to all major cities (48 hours to other parts of the country).

MFF offers free delivery for orders of 500 DH or more. Otherwise, in the case of home delivery, delivery costs are the responsibility of the Customer, unless otherwise indicated at the time of ordering.

Delivery costs are calculated according to the geographical area of delivery, and the delivery method chosen by the Client. The payment of delivery costs is determined according to the payment method chosen.

We advise you to bundle your items into a single order. We cannot combine two separate orders placed separately, and shipping charges will apply to each of them.

The collaboration with Aramex is a testament to MFF's commitment to customer satisfaction by providing them with a high-quality delivery experience.

International delivery via Aramex

MFF assumes responsibility for the delivery of products ordered on its website. It undertakes to take all necessary measures to ensure that items are properly packaged, shipped and delivered to their destination. This includes coordinating with a reliable transportation service. MFF has established a strategic collaboration with Aramex to ensure efficient and reliable delivery of ordered products at its site.

Aramex provides a global solution for door-to-door transport of reduced-time parcels anywhere in the world in more than 240 countries, United States, United Kingdom, China, India, Turkey, Hong Kong, United Arab Emirates, France, Spain, Germany, South Africa and Singapore... And in more than 200 major cities around the world. New York, London, Shanghai, Mumbai, Istanbul, Hong Kong, Dubai, Paris, Frankfurt, Milan, and Barcelona... Aramex's International Express service is available throughout the week to customers worldwide and offers the ability to track shipments at any time of the day or night through the online tracking system on www.aramex.com

By working with Aramex, MFF can offer its customers fast, safe and traceable delivery options.

Aramex transit times are usually between 4 and 10 days depending on the delivery destination and the service chosen.

Once your payment is received, you will receive a confirmation email informing you that your order has been validated and shipped. This will allow you to have a better visibility on the tracking of your goods, This aspect is of paramount importance for MFF.

It is essential to take into account that your order is shipped after it has been validated.

If your package is stuck at customs, is late, or faces another issue, buyers are advised to contact their carrier directly to resolve any issues with your shipment.